Welcome to Bitdeer!
I Information collection
We may use your personal data to provide and improve the mining machine sharing services ("Services") that Bitdeer provides to you and to improve your experience on this website. "Personal Data" means any information relating to a person identified or identifiable. When you create an account for using the service, we collect the information you provide to us. We also use a variety of techniques to collect and store information, including cookies, pixel tags, local storage (such as browser network storage or application data cache, database and server logs).
When you create an account, you will need to provide data, including your email address, phone number, password or other information.
If you refuse to provide the above information, we will not be able to provide you with the service.
2. Payment information
Your payment information will be sent to our third party payment processor. We store your encrypted wallet address. We can access and retain user information through our third party payment processor.
3. Log information
Bitdeer collects information ("log data") sent by your browser when you visit our website and log into your account. This log data may include the following information: your computer's Internet Protocol ("IP") address, browser type, browser version, page of services you visit, access time and date, time spent on these pages, and more Statistical data. In addition, we may use third-party services such as Google Analytics to collect, monitor, and analyze such information to enhance the functionality of our services. These third-party service providers have their own privacy policies that explain how they use this information. These third-party service providers can only view the use of your personal data when needed to perform tasks on our behalf.
4. How we use your information
We may use the personal information you provide for the following purposes:
(1) Show you our website and its content;
(2) Identify you as a user in our system;
(3) Process your order;
(4) Provide customer service;
(5) Respond to your request;
(6) Provide you with product updates;
(7) Improve our website;
(8) Send newsletters, surveys, offers and other promotional materials related to our products;
(9) Communicate with you;
(10) Manage risk and protect this website, our services and you from fraud;
(11) Comply with all applicable laws and regulations and enforce this website and the Bitdeer Service Agreement;
(12) Other purposes for your consent.
5. Information about cookies
In order to give you a better website access experience, we use "cookies" to allow this website to identify your browser and store user preferences and other information. You may modify the acceptance of cookies or reject our cookies if your browser or browser additional services allow it. For more information, see AboutCookies.org. However, if you do this, in some cases it may affect your experience of visiting our website or the inability to use some of our services.
II Third party service provider
We may hire a third-party company to provide business-related services to me. These third parties may only access your personal data while providing services to us and are obliged not to disclose or use them for any other purpose.
III If you are a resident of the European Economic Area (EEA)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights in accordance with applicable laws and regulations. Our goal is to take reasonable steps to allow you to correct, modify, delete or limit the use of your personal data. If you would like to know about the personal data we hold about you and you wish to remove your personal information from our system, please contact us.
IV Information security
While we are committed to protecting our websites and services, you are responsible for protecting and maintaining the security of your personal information and verifying that the personal information we maintain about you is accurate and up-to-date. You must prevent unauthorized access to your account. Be sure to log out when using a shared computer and do not disclose your account password and any other account registration information to unauthorized people.
However, none of the methods or electronic storage methods transmitted over the Internet are 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We cannot guarantee the security of your personal information transmitted to our website and/or through our services. Any personal information transmitted at your own risk.
V International data transmission
By submitting your information, you agree that your information, including personal data, may be transferred and stored to computers and systems outside of the jurisdiction of your country. In the event of such transmissions, we will endeavour to ensure that your information is protected to the same extent as is specified in your country.
VI Third party links
VII Children's privacy
We do not knowingly collect or maintain personal data on our website from people under the age of 13, and no part of our website will target individuals under the age of 13. If you are under the age of 13, please do not use or access this website in any way.
When we learn that we have inadvertently collected personal data from individuals under the age of 13, we will remove or take other appropriate measures in accordance with applicable laws and regulations.
VIII Change of personal data usage purpose
We may send you emails about new services and new events. You can refuse to receive promotional emails from Bitdeer by selecting the "Unsubscribe" feature in each email we send. However, you agree that users of the Service should continue to receive other important emails related to the Service.
IX Information retention time
Unless there is a retention requirement in applicable laws and regulations, we will only retain and store your personal information for the period of time required to achieve the purposes stated in this policy. Where permitted by law, we may store certain personal information for filing or legal protection of our rights.
X How to understand, acquire, change or delete your personal information
It is important for us to ensure that the accuracy, completeness and up-to-dateness of the personal information we collect about you is important. If you find that your information is inaccurate or out of date, please let us know and we will make the appropriate changes. However, we may not be able to accept requests to change information if we believe that the change will violate any legal or legal requirements or result in incorrect information.
XI How to contact us
This statement is effective from the date of update.
Last updated: January 21, 2021