We respect the privacy of our users and website visitors
(collectively, "you") and are committed to protecting your online
and its associated entities (hereafter referred to as "Bitdeer" or
"we") manage, collect, maintain and process user personal data.
as of the time they are posted on this page.
We may use your personal data to provide and improve the mining
machine sharing services ("Services") that Bitdeer provides to you
and to improve your experience on this website. "Personal Data"
means any information relating to a person identified or
identifiable. When you create an account for using the service, we
collect the information you provide to us. We also use a variety of
techniques to collect and store information, including cookies,
pixel tags, local storage (such as browser network storage or
application data cache, database and server logs).
By using the Service or this Site, you consent to the collection and
When you create an account, you will need to provide data, including
your email address, phone number, password or other information.
If you refuse to provide the above information, we will not be able
to provide you with the service.
2. Payment information
Your payment information will be sent to our third party payment
processor. We store your encrypted wallet address. We can access and
retain user information through our third party payment processor.
3. Log information
Bitdeer collects information ("log data") sent by your browser when
you visit our website and log into your account. This log data may
include the following information: your computer's Internet Protocol
("IP") address, browser type, browser version, page of services you
visit, access time and date, time spent on these pages, and more
Statistical data. In addition, we may use third-party services such
as Google Analytics to collect, monitor, and analyze such
information to enhance the functionality of our services. These
third-party service providers have their own privacy policies that
explain how they use this information. These third-party service
providers can only view the use of your personal data when needed to
perform tasks on our behalf.
4. Push Notifications
The message push function provided by us is supported by a third
party. To achieve the real-time performance of message push, and
realize the intelligent push based on user portrait and the view
push function based on offline position information, the following
information needs to be collected and used:
（1）User ID creation: To create the user ID required for the push
service, we probably need to collect the following device
information: IMEI, Android ID, device serial number, MAC, Android
Advertisement ID, IMSI, etc. The abovementioned information will be
used to generate a unique push target id, namely the CID.
（2）Push capabilities improvement: In order to enhance push
services and experiences, such as using vendor system push
capabilities, we may need to collect the following device
information: device manufacturers, device brands, device models,
Android versions, and Rom information.
（3）Intelligent Push Function: In order to conduct the refined push
operation based on the user's portrait, and recommend the push
content that meets your needs more, we may need to collect the
following application information: APP installation list and APP
active list information.
5. How we use your information
We may use the personal information you provide for the following
(1) Show you our website and its content;
(2) Identify you as a user in our system;
(3) Process your order;
(4) Provide customer service;
(5) Respond to your request;
(6) Provide you with product updates;
(7) Improve our website;
(8) Send newsletters, surveys, offers and other promotional
materials related to our products;
(9) Communicate with you;
(10) Manage risk and protect this website, our services and you from
(11) Comply with all applicable laws and regulations and enforce
this website and the Bitdeer Service Agreement;
(12) Other purposes for your consent.
6. Information about cookies
In order to give you a better website access experience, we use
"cookies" to allow this website to identify your browser and store
user preferences and other information. You may modify the
acceptance of cookies or reject our cookies if your browser or
browser additional services allow it. For more information, see
AboutCookies.org. However, if you do this, in some cases it may
affect your experience of visiting our website or the inability to
use some of our services.
II Third party service provider
We may hire a third-party company to provide business-related
services to me. These third parties may only access your personal
data while providing services to us and are obliged not to
disclose or use them for any other purpose.
III If you are a resident of the European Economic Area (EEA)
If you are a resident of the European Economic Area (EEA), you
have certain data protection rights in accordance with applicable
laws and regulations. Our goal is to take reasonable steps to
allow you to correct, modify, delete or limit the use of your
personal data. If you would like to know about the personal data
we hold about you and you wish to remove your personal information
from our system, please contact us.
IV Information security
While we are committed to protecting our websites and services,
you are responsible for protecting and maintaining the security of
your personal information and verifying that the personal
information we maintain about you is accurate and up-to-date. You
must prevent unauthorized access to your account. Be sure to log
out when using a shared computer and do not disclose your account
password and any other account registration information to
However, none of the methods or electronic storage methods
transmitted over the Internet are 100% secure. Therefore, while we
strive to protect your personal information, we cannot guarantee
its absolute security. We cannot guarantee the security of your
personal information transmitted to our website and/or through our
services. Any personal information transmitted at your own risk.
V International data transmission
By submitting your information, you agree that your information,
including personal data, may be transferred and stored to
computers and systems outside of the jurisdiction of your country.
In the event of such transmissions, we will endeavour to ensure
that your information is protected to the same extent as is
specified in your country.
VI Third party links
Our services may include links to third party websites that are
not operated by us. If you click on a third party link, you will
not apply to other third party websites. We strongly encourage you
cannot control the content and privacy policies of any third party
website or service and is not responsible for it.
VII Children's privacy
We do not knowingly collect or maintain personal data on our
website from people under the age of 13, and no part of our
website will target individuals under the age of 13. If you are
under the age of 13, please do not use or access this website in
When we learn that we have inadvertently collected personal data
from individuals under the age of 13, we will remove or take other
appropriate measures in accordance with applicable laws and
VIII Change of personal data usage purpose
We may send you emails about new services and new events. You can refuse to receive promotional emails from Bitdeer by selecting the "Unsubscribe" feature in each email we send. However, you agree that users of the Service should continue to receive other important emails related to the Service.
IX Information retention time
Unless there is a retention requirement in applicable laws and
regulations, we will only retain and store your personal
information for the period of time required to achieve the
purposes stated in this policy. Where permitted by law, we may
store certain personal information for filing or legal protection
of our rights.
X How to understand, acquire, change or delete your personal
If you wish to confirm that we are processing your data, accessing
any personal data we may have about you, correcting any personal
information we collect, or deleting your personal information we
collect, you may use the contact details set forth in this Privacy
Policy. Ways to contact us.
It is important for us to ensure that the accuracy, completeness
and up-to-dateness of the personal information we collect about
you is important. If you find that your information is inaccurate
or out of date, please let us know and we will make the
appropriate changes. However, we may not be able to accept
requests to change information if we believe that the change will
violate any legal or legal requirements or result in incorrect
XI How to contact us
an email to