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Scam Alert: Beware of Imposters Claiming to Be Bitdeer Staff & Official Contact Reminder

22.07.2025

Please remember that any communication not originating from Bitdeer's official channels is not affiliated with us. DO NOT trust such communications.

Dear Bitdeer Users,

We've recently become aware of fraudulent activities in which individuals impersonate Bitdeer employees through various channels, including emails and social media platforms like Telegram. We suggest that you remain vigilant to protect your rights and interests. Please remember that any communication not originating from Bitdeer's official channels is not affiliated with us. DO NOT trust such communications.

Bitdeer always strictly follows standardized business procedures and strives to offer users safe and reliable services. If you have any questions about information claiming to be from Bitdeer, you can verify and contact us through the official channels below:

  1. Bitdeer Official Website (https://www.bitdeer.com) publicly listed contacts (Support Ticket / Official Email)
  2. Live Chat (IM): chat icon available on the Bitdeer website and official APP

Please carefully verify the source of information and stay vigilant against various types of fraud to prevent unnecessary losses. If you come across suspicious details, you can immediately verify them through the official channels mentioned above.

Thank you for your continued support and attention.

The Bitdeer Team

July 22, 2025


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