Dear BitDeer users,
Bitcoin Cash (BCH) is expected to undergo a hard fork upgrade on November 15, 2020. The BCH payment method will be unavailable.
1. The BCH payment method for all orders including cloud hashrate & cloud hosting will be unavailable at 12:00 (GMT+8) on November 13, 2020.
Please do NOT pay the BitDeer orders with the BCH payment method during this upgrade. BitDeer takes no responsibilities for any losses caused by the BCH payment.The recovery time to be determined.
2. If you have enabled Matrixport Auto-renew electricity fee for your plan with BCH currency, please turn it off or change to other deduction coins(BTC, USDT, ETH, LTC) in My Hashrate - Hashrate List - Manage- Auto-renew electricity fee as soon as possible. Otherwise, the deduction will fail and your plan could face an electricity outage.
For further queries, please contact BitDeer official customer service team: [email protected]
November 13, 2020