Dear BitDeer User,
The power is off in many US areas due to winter storms (Check details), which has caused mining Interruption of some plans. The power supply of Texas mining farms has been interrupted and the recovery time is to be determined. We apologize for the inconvenience caused. BitDeer has been keeping an eye on the local power recovery and will resume plan operation as soon as the power is restored.
For such power failure, the “1:1 postponed compensation” will be applied as always, which is if the power off for N hours, the mining time of the affected plan will be postponed for an additional N hours, no extra computing power fee and electricity fee for the postponing hours. please check it on Dashboard-Hashrate List-Manage-Times Compensated.
In the actual mining process, due to factors such as the physical properties of the miners, operating environment, local power supply policy, or weather, some mining farms or miner positions may be interrupted due to temporary equipment failures, power maintenance, or other force majeure factors. Such situations are sometimes difficult to predict or avoid. BitDeer will monitor such power outages at the first time and promptly urge relevant departments to try to repair them, restore normal power supply, and minimize its impact on plan operation. BitDeer will continue to optimize computing deploying strategy in the future. Thanks for your understanding and support!
For any queries or concerns, please feel free to contact the BitDeer service team: [email protected]
February 18, 2021